Hi, I'm Joana 

I specialise in helping mental health professionals reclaim your time and energy by providing expert remote assistant services. With over 8 years of office management experience and 7+ years dedicated to clinical administration in the mental health field, I know exactly what it takes to keep a practice running smoothly.

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Here’s why I’m the perfect fit to support you:

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•  Clinical Expertise You Can Trust

In my current role at Nightingale Hospital, I’ve honed my skills in managing outpatient referrals, carefully matching patients with therapists based on their clinical needs and preferences. I handle everything from onboarding new therapists and ensuring compliance with regulatory standards to coordinating room bookings for our Token House Location. 

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•  Leadership & Strategic Thinking​

At Moving Minds, I led a team of clinical administrators, managed a database of over 4,000 clinicians, and implemented strategic changes to streamline workflows. Whether resolving escalations or optimising processes, I’ve proven myself as someone who delivers results.

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• A Heart for Helping Helpers

Supporting mental health professionals isn’t just my job—it’s my passion. I understand the challenges you face, and my mission is to handle the admin so you can focus on what matters most: your clients.

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My ultimate goal is to help those who help others.

 

Let’s create a partnership that allows your practice to thrive while giving you the peace of mind you deserve.